Cleaner in a work polo and gloves wiping a window frame in a sunlit Lisbon flat

End-of-tenancy cleaning in Lisbon, before the keys go back.

Where deposits go

The six things an inspection actually stops at

Move-out disputes in this city are remarkably repetitive. Almost none of them are about the floors, which is where most people spend their last evening scrubbing.

  • The oven and the extractor hood. Number one, by a distance. Baked-on grease is visible, undeniable and expensive to argue about, and the hood filter is the part everybody forgets exists.
  • Limescale in the bathroom. Lisbon water is hard. Shower screens, taps and the base of the toilet accumulate a haze that ordinary weekly cleaning never removes, and it reads as neglect even when the flat is spotless.
  • Mould in the corners and behind furniture. Old buildings, cold walls and no ventilation in winter. Surface mould can be removed; if it has gone into the plaster it is a building problem and you should photograph it, not hide it.
  • The inside of everything. Cupboards, drawers, the fridge and the freezer, the washing machine drawer and its filter. An agent opens doors; that is essentially what the visit is.
  • Marks on walls and the state of the paint. Not a cleaning job, and worth separating out early. Scuffs and picture holes are a decorating discussion between you and the landlord, and lumping them in confuses everything.
  • Windows, shutters and balconies. The parts that face the street show a year of city dust and are checked precisely because they are the parts nobody does routinely.
Getting the timing right

The order of the last week decides how this goes

Almost every unhappy handover comes from doing these in the wrong sequence, not from doing them badly.

Furniture out first, always

Cleaning around boxes is cleaning twice. An empty flat also reveals what has been hidden for two years behind the sofa, which is exactly what the inspection will find if you do not.

Book the clean for the day before the check

Not the same morning, which leaves no room for anything to go wrong, and not three days earlier, because a flat with keys still circulating does not stay clean. One day of buffer is the sweet spot.

Photograph everything when it is done

Timestamped pictures of every room, the oven interior and the bathroom, taken after the clean and before you hand back the keys. This costs ten minutes and settles most disputes without an argument.

What this normally costs: a handover clean is priced as a one-off deep clean rather than as a regular visit. Published Portuguese sources put a single visit of three to four hours at €30–60, but a genuine end-of-tenancy job on an empty flat is longer than that and is usually quoted for the whole property rather than by the hour. Indication from public price pages, not a quote. The hourly figures come from spicandspan.pt, idealista.pt and zaask.pt; the monthly figure from viplimpezas.pt; the after-renovation figure from Zaask, Habitissimo, lipclean and fixhomeservicios. All read in August 2026. The comparison of hourly rates is on the prices page.

Moving out

What tenants ask before the handover

Does a handover clean actually get the deposit back?

It removes the easiest reason to withhold it, which is not the same thing. Deposits are also held over damage, unpaid bills and notice periods, and no amount of cleaning touches those. What a professional clean plus photographs does is turn a vague accusation into a specific one that has to be justified.

What does the landlord's agent normally check first?

The kitchen, and inside the oven within about ninety seconds of arriving. Then the bathroom, then inside the cupboards. Floors and dusting, which is where most people put their effort, are usually glanced at rather than inspected.

Should this happen before or after the furniture leaves?

After, without exception if it is your furniture. If the flat is furnished by the landlord, then it happens around the furniture and the insides of wardrobes and drawers become part of the job. Say which situation applies when you ask for a price, because the two are not comparable.

What if the flat was not clean when I moved in?

Then your inventory photographs from that day are the most valuable thing you own right now. Portuguese tenancy law works on the condition recorded at handover, and you are not obliged to return a property in a better state than you received it. Without pictures, though, it is your word against theirs.

Does the oven really matter that much?

Yes, more than anything else in the flat. It is the one item where the difference between cleaned and not cleaned is instantly visible, it takes a professional the best part of an hour, and it is the single most common line item on a deduction list in this market.

How late in the day can a handover clean finish?

Cleaning businesses work daytime hours and a deep clean on an empty flat runs long, so an afternoon booking can easily finish after dark in winter. If your handover is at a fixed hour, book the clean for the previous day. Evening and Sunday work exists but is scarce and priced accordingly.

Fixed date

Tell us the handover date first

The date is the constraint here, not the price. Send it along with the size of the flat and whether it will be empty, and you will get a realistic answer about who can be there.

Hand the keys back cleanly

Give us the date and the flat. We find somebody who can be there before it.

Book the handover