Regular home cleaning, deep cleans, short-let turnovers and after-builders work — in English or Português.
Commercial cleaning fails on definition far more often than on effort. These are the clauses that decide whether an arrangement lasts a year or a month, and we put every one of them in writing before we start.
Office work is the one part of this trade where a visit before the price is genuinely worth the time, on both sides. Here is how we run it.
Square metres, number of bathrooms, whether there is a kitchen, how many people use it and what kind of business it is. A clinic, a restaurant and a software office are three different jobs.
Anybody quoting a commercial contract without seeing the space is guessing, and the guess gets corrected upwards in month two. We would rather spend twenty minutes on site than have that conversation with you.
What happens every visit, what happens weekly, what happens monthly. You get it in writing — it is the document both sides point at later, and it is what stops an arrangement drifting.
One month, reviewed honestly at the end of it. Both sides learn what the space actually needs, which is never quite what either predicted, and the price is adjusted openly rather than quietly.
The 30 searches a month for office cleaning in this city undercount the market badly, because a lot of small commercial premises never use that word. We take on all three of these.
Higher standards, specific rules about waste, and often a legal requirement to document what was done. Say what kind of premises it is before anybody talks about price — if it needs something we cannot arrange, you will hear that rather than a quote.
Shared kitchens and bathrooms with no single owner of the problem. These need very clear scope, because 'the kitchen' means something different to each company on the floor, so we write down what it means here.
Cleaning has to fit around opening hours and a shopfront that faces the street collects city dust daily. Frequency matters more than depth here, which is the opposite of most office arrangements.
Most small offices in Lisbon are done early morning or in the evening, because vacuuming next to a desk helps nobody. During-hours cleaning is normal in premises with public access, such as clinics and shops, where visible cleanliness during opening is part of the point. You choose the window and we work to it.
This is the argument every office eventually has. The workable version is that we empty, wipe and restock, while washing up and removing personal food stays internal. We write that down at the start and the argument does not happen.
For a small office, typically a monthly value with a month's notice on either side, and a scope list attached. Long lock-ins are unusual at this size and are worth questioning wherever they are offered. The thing to negotiate is the review point, not the length.
Yes — the cleaner who does the work invoices the company with IVA, and for a business expense you want exactly that. Confirm the tax number and the exact company name before the first invoice rather than after, and check whether a quoted figure includes IVA; that single question resolves most apparent differences between two proposals.
We decide together whether keys and a code are held on our side or somebody lets us in. Key holding is normal and workable, but it needs a named individual, a written record and an agreed procedure for when the alarm triggers. Ask what happens if that person moves on, and get the answer in writing before a key changes hands — ours goes into the agreement.
Frequently yes, and it removes a small recurring annoyance from somebody's desk. Expect it billed at cost plus a margin, which is fair for the trip and the storage. If the volumes are large it can be cheaper to buy them yourselves and have us simply restock what is there.
Square metres, bathrooms, how many people use the space and when it has to be empty. That is enough for us to say whether we can take it and roughly what it will cost.
Tell us the space and the hours. We come back with a scope list and a monthly price.